Welcome to Kombucha Kamp! Hi, I'm Hannah Crum, the Kombucha Mamma. This store is an extension of my blog - Kombucha Kamp - where I blog 1-2 times per week about all things Kombucha.
Here at Kombucha Kamp, we want you to know that we are committed to providing excellent customer service. Other places may be slow to ship or slow to respond, but we want you to feel 100% satisfied with your purchase. So, if you have any questions or concerns about a product, an order or special request, please send us an e-mail. Since we are a family run business, it may take 1-2 business days for a response to your inquiry.
Of course, our emails and live chat sessions are written by real live human beings, however, sometimes you may want to hear a friendly voice at the other end of the line. Feel free to give us a jingle at 424-245-5867. Due to the fact that we haven't outsourced our customer service to another country, we may not always be immediately available. If you get a message, it just means we are helping another customer, brewing up a batch of booch or walking the dog. Please provide your full name, phone number, order number and the best time for us to reach you. Also, if you include an email address, you may get a quicker response.
We do appreciate your patience & feedback!